Last Updated: October 5, 2026
Merdoz Company LLC (“Merdoz,” “we,” “us,” or “our”) operates the Merdoz website and online store at merdoz.com (the “Website”).
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our Website, create an account, place an order, or otherwise interact with our services.
By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our Website, we may collect the following information.
Information You Provide
When you create an account, place an order, contact us, or otherwise interact with our Website, we may collect:
- First and last name
- Email address
- Telephone number
- Billing address
- Shipping or delivery address
- Account login information
- Order details and purchase history
- Product customization information
- Communications you send to us
- Information voluntarily provided through customer service or other forms
Payment Information
Payments may be processed through third-party payment providers, including PayPal and Apple Pay, or other payment providers that may be made available through our Website.
Depending on the payment method selected, payment information may be collected and processed directly by the applicable payment provider.
When payment is processed directly by a third-party payment provider, Merdoz does not intend to store complete payment card numbers, security codes, or other sensitive payment credentials on its own systems.
Payment providers may collect and process payment information in accordance with their own privacy policies and terms.
2. Information Collected Automatically
When you visit or use our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- General geographic information derived from your IP address
- Pages viewed and actions taken on the Website
- Referring and exit pages
- Date and time of access
- Cookies and similar technologies
- Security and fraud-prevention information
This information may be used to operate, secure, analyze, and improve our Website and services.
3. How We Use Your Information
We may use information we collect to:
- Create and maintain customer accounts
- Process and fulfill orders
- Process payments and refunds
- Arrange production, customization, packaging, and delivery of products
- Communicate with you about your orders
- Provide customer support
- Respond to inquiries and requests
- Prevent fraud, abuse, unauthorized transactions, and other security incidents
- Maintain and improve the Website
- Analyze Website usage and business performance
- Comply with applicable laws and legal obligations
- Protect our rights, property, users, and business
- Send marketing communications where permitted by applicable law
4. Order Fulfillment and Sharing Information With Service Providers
Merdoz operates an e-commerce and fulfillment model in which products may be manufactured, customized, packaged, and shipped by third-party suppliers, manufacturers, fulfillment companies, logistics providers, or technology platforms.
When you place an order, we may provide relevant customer and order information to third parties that are necessary to fulfill that order.
Depending on the product and fulfillment method, this information may include:
- Customer name
- Shipping address
- Email address
- Telephone number, when required for delivery
- Product ordered
- Product customization information
- Quantity and other order specifications
These third parties may include product manufacturers, print-on-demand providers, fulfillment providers, shipping and logistics companies, order-management platforms, and technology providers such as AutoDS or similar services used by Merdoz.
We disclose only information reasonably necessary to process, manufacture, fulfill, deliver, support, or otherwise complete the relevant transaction.
By placing an order, you understand that your order information may need to be transmitted to third-party suppliers and fulfillment providers for the purpose of completing your purchase.
5. Third-Party Service Providers
We may use third-party companies and service providers to operate our business, including providers for:
- Payment processing
- Website hosting
- E-commerce and website functionality
- Order management
- Product sourcing and fulfillment
- Print-on-demand manufacturing
- Shipping and delivery
- Customer support
- Fraud prevention and security
- Analytics
- Advertising and marketing
- Email communications
- Information technology and infrastructure
These providers may process personal information on our behalf or independently in accordance with their own privacy policies and legal obligations.
Third-party services may change from time to time as our business develops.
6. Payment Processing
Merdoz may offer payment methods including PayPal and Apple Pay.
When you select a third-party payment method, you may be redirected to, connected with, or otherwise interact with the payment provider’s systems.
The payment provider may collect, process, transmit, and store payment information in accordance with its own terms and privacy policy.
Merdoz does not intentionally collect or store complete payment card numbers or card security codes when payment is processed directly by a third-party payment provider.
However, Merdoz may receive transaction-related information from payment providers, such as payment status, transaction identifiers, billing information, and limited payment-related information necessary to process your order, refunds, customer service, accounting, fraud prevention, and legal compliance.
7. Cookies and Similar Technologies
We use cookies and similar technologies to operate and secure our Website and to provide functionality such as shopping carts, customer accounts, checkout, preferences, analytics, and other Website features.
Some cookies may be placed by third-party service providers.
Depending on the services enabled on the Website, these may include analytics, advertising, payment, security, and embedded-content technologies.
You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website, including shopping and checkout functionality.
8. Account Information
If you create an account on our Website, we may store information associated with your account, including your name, email address, order history, shipping information, and other information you provide.
You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorization.
9. Communications
We may contact you regarding:
- Orders and transactions
- Shipping and delivery
- Account activity
- Customer service requests
- Security or administrative matters
- Changes to our services or policies
- Marketing communications, where permitted by law
You may opt out of certain promotional communications by using the unsubscribe mechanism included in those communications or by contacting us.
Transactional and legally required communications may continue even if you opt out of marketing communications.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Complete transactions
- Maintain business and accounting records
- Resolve disputes
- Prevent fraud and abuse
- Comply with legal, tax, accounting, and regulatory obligations
- Enforce our agreements
- Protect our legitimate business interests
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.
11. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure.
Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
12. International Data Transfers
Merdoz is a U.S.-based company and may use service providers, suppliers, manufacturers, fulfillment providers, payment processors, technology providers, and other business partners located in different countries.
As a result, personal information may be transferred to, stored in, or processed in countries other than the country in which you reside.
Where required by applicable law, we will take appropriate measures in connection with such transfers.
13. Children’s Privacy
Our Website is not directed toward children under the age required by applicable law to provide consent to the processing of personal information.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
14. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include, where applicable:
- The right to know what personal information we collect
- The right to request access to personal information
- The right to request correction of inaccurate information
- The right to request deletion of personal information
- The right to request restriction of certain processing
- The right to object to certain processing
- The right to receive certain personal information in a portable format
- The right to withdraw consent where processing is based on consent
- The right to opt out of certain marketing communications
Some rights are subject to legal exceptions and limitations.
To exercise an applicable privacy right, please contact us using the information below. We may need to verify your identity before completing certain requests.
15. California Privacy Rights
If you are a California resident, California privacy law may provide you with additional rights regarding your personal information.
Depending on the circumstances and applicable law, these rights may include rights to know, access, correct, delete, and opt out of certain uses or disclosures of personal information.
Merdoz does not sell personal information in exchange for monetary consideration.
If our practices change in a manner that constitutes a sale or sharing of personal information under applicable California law, we will provide applicable disclosures and opt-out mechanisms as required by law.
California residents may contact us regarding applicable privacy rights using the contact information below.
16. Third-Party Websites and Services
Our Website may contain links to or integrations with third-party websites, applications, payment services, social media platforms, or other services.
We are not responsible for the privacy practices, content, security, or policies of third-party services.
Your use of those services is subject to the privacy policies and terms of the applicable third party.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Your continued use of the Website after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.
18. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a privacy-related request, please contact us:
Merdoz Company LLC
Email: info@merdoz.com
Website: merdoz.com